IRIS is an organisation dedicated to designing, building and maintaining facilities for a wide range of clients from different industries. We aim to develop enduring relationships with all our customers, and we are firmly committed to understanding your particular business needs. Only in this way can we tailor our services to your specific requirements, thereby enhancing your business’ processes and productivity.
We are very much a people-focused organisation. We are proud to say we have a high staff retention rate and employ experienced and competent individuals to always offer a first-class service.
Listen carefully to every client to identify and formulate appropriate action plans.
Agree and set clear goals, objectives and milestones in order to deliver projects on time and within budget.
Maintain the highest standards of personal conduct and performance.
Have a logical and practical style to problem solving.
Have continual customer focus. Client satisfaction is our primary concern.
Are open, honest and reliable in our approach, thereby achieving long-standing, robust and trusting relationships with our clients.
Implement quality control (TQM/TPM) in order to get it right first time, every time.
Are pro-active and encourage continuous change and improvement in our own professional skills.
Provide the best buy in the marketplace.
Best Practice is continually sought and delivered.
Promote and implement innovative and cost-effective methods of working.
IRIS has been providing industrial support project and service solutions to the most complex and demanding industries since 2005. The company was formed by a group of like-minded engineers who wanted to offer a tailored ‘Single Source Solution’ that would be based on an open and honest partnership.
IRIS has grown to around 120 employees today, with turnover last year in excess of £9m. Our clients range from blue chip companies to start-up businesses. The vast majority of our clients are repeat clients; we have developed long-standing relationships with them in successfully executing project after project, or through long-standing renewed maintenance agreements.
